RC Willey Reviews

Return Policy Overview

RC Willey offers a 30-day return period for most items from the date of delivery or pickup. Here are the key points regarding their return policy:

Return Process

• Initiation: To start a return, customers must contact RC Willey’s customer service for a return authorization number. This number is essential for processing the return.
• Condition: Items must be returned in their original condition, including all packaging and accessories.
• Refunds: After inspection, refunds will be processed to the original payment method if everything is satisfactory.

Special Conditions

• Holiday Returns: For purchases made as gifts during the holiday season, the return window extends to 30 days after December 26th.
• Mattresses and Foundations: These items may have different return policies, which are detailed on RC Willey’s website.

Contact Information

For assistance, customers can reach out to RC Willey’s customer service at 1-888-584-5156 or via email.

In summary, RC Willey provides a straightforward and customer-friendly return process designed to ensure satisfaction with purchases.

Here are the top 10 alternatives to RC Willey:

1. NFM (Nebraska Furniture Mart): Offers a wide range of furniture, mattresses, and electronics.
2. Badcock: Known for its modern and classic furniture collection.
3. Sears: A great alternative to RC Willey with a diverse product range.
4. Kmart: Offers good quality products at affordable prices.
5. Target: Sells everything that you can find at RC Willey.
6. Walmart: Known for its huge variety and competitive prices.
7. Kohl’s: Has over 1100 retail stores across the United States.
8. Best Buy: Specializes in electronics and appliances.
9. Home Depot: A go-to place for home improvement items.
10. Lowe's: Another popular home improvement store.

Each of these stores has its own unique features and benefits. It's recommended to visit their websites to learn more about their offerings, account opening procedures, discount codes, return policies, and payment methods. Remember to compare prices and check customer reviews before making a purchase. Happy shopping!

To open an account on rcwilley.com, follow these steps:

1. Visit the RC Willey website.
2. Click on the "Create Your Account" or "New To Our Website? Create Your RC Willey Account" link.
3. Enter the required information in the provided fields.
4. An access code will be sent to your email for verification. This code will be valid for 15 minutes. Check your email and enter the code in the designated field on the website.
5. Click on "Submit" to complete the account creation process.

Remember, the access code may take up to 5 minutes to arrive and could be in your spam folder. Once the account is created, you can enjoy shopping for furniture and home furnishings, and take advantage of everyday savings, no-interest financing, and low monthly payments. Happy shopping!

RC Willey offers a variety of payment methods for its customers. These include American Express, Apple Pay, Cash, Discover, Financing, MasterCard, and Visa. Customers can access their credit account for the first time or create an account for use on the site. The team at RC Willey is available to guide customers through the payment options, helping them find a plan that suits their financial situation. If customers are visiting the website to make a payment or view their account history, they can log in at the bottom of the page. Flexible financing plans with low payment options are also available, subject to credit approval.

RC Willey is a well-known retailer offering a wide range of products and services. The popular products include Sectionals, Mattresses, Refrigerators, Reclining Furniture, Audio equipment, Leather Sofas, Beds, TVs, TV Stands, Outdoor Chairs, and Cooking appliances. They also offer electronics, appliances, mattresses, and flooring. In addition to products, RC Willey provides services such as white glove service and deluxe delivery to your home. They also offer flexible financing plans with low payment options and in-home service by a factory-trained technician. Customers can sign up for emails and SMS texts to be the first to know about new products, special offers, sales, deals, and so much more. RC Willey operates both in-store in Utah, California, Nevada, Idaho, and online.

RC Willey offers a one-time re-selection or refund within 14 days of receiving your merchandise. Merchandise must be in like-new condition to receive full credit. Electronics products must be returned with the original box and packaging, including manuals, remote controls, and accessories. Products that require gas or oil to operate cannot be returned after fluids have been installed. Items that are purchased "As-Is" cannot be returned. Certain other products may have specific restrictions on returns or replacement.

For mattresses, RC Willey offers a 100-Day Mattress Comfort Guarantee. If, after a minimum of 30 nights, you are unable to comfortably adjust to the support of your new mattress, RC Willey will give you up to 100 days from your original date of delivery to make a one-time reselection. If the reselected mattress is of greater value than your original purchase you will be charged the difference.

In terms of shipping, most smaller items like electronics and home decor items ship for free at R.C. Willey. In addition, you can get free in-home delivery of larger items like furniture when you join R.C. Willey Blue Rewards. However, return shipping is the responsibility of the customer. The original shipping charges and handling fees for the returned item(s) are also the responsibility of the customer and will be deducted from the refund.

RC Willey offers warranties for fabric protection, leather protection, wood protection, mattress protection, electronics protection, and appliance protection.

Yes, RC Willey offers a Satisfaction Guarantee. They promise to make each step of the shopping experience memorable, stress-free, and enjoyable. If the customer isn't satisfied, they do everything in their power to make it right.

Yes, RC Willey offers a Low Price Guarantee. They will match the price on the exact item found at any full-service, local retailer within 30 days of purchase. If you find a lower price on the exact same merchandise within 30 days of your proof of purchase, RC Willey will refund you the difference.

RC Willey's No Lemon Guarantee states that if they service and repair your appliance or electronic product twice during the first year you own it and it then fails a third time within that first year, they will replace it. Authorized service technicians must verify that each of the failures were due to legitimate product defects.

RC Willey's 100-Day Mattress Comfort Guarantee allows customers to make a one-time reselection within 100 days from the original date of delivery if they are unable to comfortably adjust to the support of their new mattress after a minimum of 30 nights. If the reselected mattress is of greater value than the original purchase, the customer will be charged the difference.

RC Willey offers a wide range of products with varying prices. The store provides flexible financing options for customers to pay for their purchases over time. They have a huge selection of flooring options including carpet, laminate, waterproof vinyl, and hardwood. The store also offers professional installation services. For a basic carpet installation, the cost is only $39. However, this does not include extras such as stair labor, removal, tack strip, etc.

Customers can also receive a rebate for $3/yd or 33¢ /sf with the purchase of select Karastan or Godfrey Hirst carpet or receive $0.30/sf on select Karastan hard surface up to $1,000. On select carpet purchases, customers can receive an RC Willey Gift Card. For a purchase of $999 to $1,999, a $50 gift card is given. For a purchase of $2,000 - $2,999, a $100 gift card is given. For purchases over $2999, a $200 gift card is given. The gift card activates 7-10 days after the flooring has been installed.

Please note that prices and availability are subject to change without notice. Sale prices and percentage savings are discounts from the current regular price. Actual sales may not have been made at the regular prices. Regular prices may not have been in effect during the past 90 days.